DEFRAUDING THE PLAN(S)


 

Unfortunately, from time to time, persons who are not entitled have obtained benefits from one or other of the Plan(s). In each of these instances, someone has attempted to obtain money or a valuable service which otherwise would have been available for you.

In order to protect your Plans from this kind of conduct, security measures have been established. For instance: the Health and Security processes thousands of claims within the course of a year: each claim is scrutinized to determine its validity, as part of our routine claims processing procedure. If the Administrator will notify the Plan suspects that a claim submitted on behalf of an eligible member or eligible dependent is fraudulent, the member,, in writing and an explanation will be required. If it is determined that fraud has been committed, restitution will be required and the Plan may also suspend future benefits for an appropriate period.

Sometimes the Plan discovers that through an administrative error, a claim was paid incorrectly. Given this situation, the Administrator of the Plan will notify the member, in writing, informing him/her of the specific overpayment and request a refund. If the refund is not made as required, the Plan will suspend future benefits until payment is made. The benefits will be reinstated when the money is repaid, or an acceptable repayment arrangement has been agreed upon.

Each of the Plans has a security system and repayment policy similar to that described above. You may rest assured, however, that if an issue arises with respect to a security question, the affected person will be given a full opportunity to explain their particular circumstances before any action is taken.

Text Box: BACK TO BENFITS

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